Guests: why doesn't boot up I buy the action camera?
HDKing:
1.Because of long time transport vehicle traveling data recorder's built-in battery power has run out,So please get on the car charge can be normal use.
2.Please check the charger cable is put in place.
Guests: Why don't automatic record video after action cam insert card?
HDKing: There will be three possible result in this phenomenon
1.Insert TF/SD unformatted, need to format before using on the computer
2.card full
3.Do when vehicle traveling data recorder is used, please choose model of car camera.
Guests: Why after the video playback image fuzzy
HDKing:
1.Please pay attention to check the lens at the front of the anti scratch or dust protective film is torn off .
2.Please pay attention to check whether the lens surface with finger print or dirt.
Guests: Why is leaking into it? How much is your waterproof level?
HDKing:
1. Please check whether the waterproof casing switch fastening
2.Please check whether the machine in accordance with the provisions, normal position in waterproof casing, after the button cover note to check whether there is gap or waterproof casing please reinstall in place
3.Our level of waterproof is IP69.
Guests: Why my action helmet cam will shaking in cycling/running?
HDKing:
1.Please pay attention to check the fixed bracket fixed nut is loose or not.
2.Please pay attention to check bracket and machine fixed card slot whether installed.
Guests: my action head cam can video but I don't know what reason not video now
HDKing：
1.Please pay attention to check the loop video Whether to shut down.
2.Please check whether the TF/SD card is damaged.
Guests: Why I recorded video playback on your computer and will appear again.
HDKing: Please note that because of high requirement of the speed of the car camera video on the card, and at present the various card class & Quality of chaos on market , so we suggest through formal channels to buy above C6 4G original card.
Guests：Why My action helmet video recorder partial color?
HDKing:
Please pay attention to check the white balance Settings in the machine if the weather or scene meet with you, such as state during the day you set the white balance of the machine to fluorescent lamp, etc.
Guests: Why my recorded video shows there is no time?
HDKing: Please pay attention to check the time date stamp opened or not, after opening please manually set to the current time.
HDKing:
1.Because of long time transport vehicle traveling data recorder's built-in battery power has run out,So please get on the car charge can be normal use.
2.Please check the charger cable is put in place.
Guests: Why don't automatic record video after action cam insert card?
HDKing: There will be three possible result in this phenomenon
1.Insert TF/SD unformatted, need to format before using on the computer
2.card full
3.Do when vehicle traveling data recorder is used, please choose model of car camera.
Guests: Why after the video playback image fuzzy
HDKing:
1.Please pay attention to check the lens at the front of the anti scratch or dust protective film is torn off .
2.Please pay attention to check whether the lens surface with finger print or dirt.
Guests: Why is leaking into it? How much is your waterproof level?
HDKing:
1. Please check whether the waterproof casing switch fastening
2.Please check whether the machine in accordance with the provisions, normal position in waterproof casing, after the button cover note to check whether there is gap or waterproof casing please reinstall in place
3.Our level of waterproof is IP69.
Guests: Why my action helmet cam will shaking in cycling/running?
HDKing:
1.Please pay attention to check the fixed bracket fixed nut is loose or not.
2.Please pay attention to check bracket and machine fixed card slot whether installed.
Guests: my action head cam can video but I don't know what reason not video now
HDKing：
1.Please pay attention to check the loop video Whether to shut down.
2.Please check whether the TF/SD card is damaged.
Guests: Why I recorded video playback on your computer and will appear again.
HDKing: Please note that because of high requirement of the speed of the car camera video on the card, and at present the various card class & Quality of chaos on market , so we suggest through formal channels to buy above C6 4G original card.
Guests：Why My action helmet video recorder partial color?
HDKing:
Please pay attention to check the white balance Settings in the machine if the weather or scene meet with you, such as state during the day you set the white balance of the machine to fluorescent lamp, etc.
Guests: Why my recorded video shows there is no time?
HDKing: Please pay attention to check the time date stamp opened or not, after opening please manually set to the current time.
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